Patients can now schedule laboratory appointments directly through their MyChart Patient Portal account once they receive a notification that a scheduling ticket has been issued by their care team.
How it works:
1. Lab Orders and Scheduling Ticket
After your care team submits a lab order, a scheduling ticket will automatically be created in the system. You’ll receive a notification through your MyChart account when the ticket is available.
2. Scheduling Your Appointment
Once you have the ticket, you can schedule your lab appointment directly from the MyChart homepage or by selecting the "Schedule an Appointment" option.
3. Ticket Information and Timing
The scheduling ticket will include all the necessary details for your lab orders including the approximate date the orders should be completed. If multiple lab orders are issued that have due dates within 7 days of each other, they will appear together on a single scheduling ticket.
4. Additional Tickets for Multiple Orders
If multiple lab orders are issued, and one or more of those orders has a due date that falls outside this 7-day window, they will appear on a separate scheduling ticket.
Please note that lab appointments often take priority over walk-in visits. You can save time and maximize the efficiency of your care by scheduling your lab appointment at a location that’s convenient to your schedule through your patient portal account.
Scheduling ticket notifications and appointments are also available through your MyChart Patient Portal for treadmill stress tests, routine screening mammograms or DEXA scans after your physician or provider has submitted the order. Click here for more information on this service.