Urgent Care South received a MyChart message from a recent
patient who complimented the friendliness of the entire team. All of their
questions were answered during the visit and they were provided simple, but
thorough explanations before their departure.
XpressCare Highlands received a MyChart message of praise
recalling how they were treated with care and concern even though it was after
closing. The patient is most appreciative that they were sent home with
everything they needed to care for their problem.
The Patient Advocate received praise for Lisa Acevedo, Call
Center, Palm Center, noting that she was very knowledgeable and answered all of
the patient’s questions.
Dr. Faria Ahmed, OB-GYN, Highlands, received a Google review
praising her for going above and beyond in caring for her patients. “I always
feel supported, heard, and cared for,” the patient wrote. “Truly a
compassionate and dedicated OB-GYN.”
Clinical Services received a thank you note for Dr. Madiha
Alvi, Endocrinology, Main, following a recent patient visit. The patient wrote
to tell of the donation they made in Dr. Alvi’s honor as a way to say thank you
for her wonderful and kind care. “We appreciate you so much and look forward to
our next appointment.” A Google review was also submitted for Dr. Alvi to
express a patient’s appreciation for her hands-on care, attentive nature, and
direct discussions that have helped to resolve their long-standing issues. “My
health has significantly improved since going to her.”
Dr. Lilliam Ayala Garcia, Rheumatology, Main, received a
MyChart message of appreciation from a recent patient. The patient is grateful
that she took the time to review her chart and asked about prior care. They
then had a discussion about next steps to address any issues that may arise
moving forward.
Dr. Dany Barrak, General Surgery/Surgical Oncology, Main,
received a Google review characterizing him as a great surgeon with an
excellent bedside manner. The patient felt like they were in great hands from
the very beginning. Another Google review from a patient’s family singled out
Dr. Barrak for his calming, reassuring presence throughout a recent procedure.
They noted that they had never experienced a physician show such compassion and
empathy. “If I could give him ten stars, it would not be enough!”
Brooke Chang, APRN, OB-GYN, BVB, received a Google review
from a recent patient. They praised her for the care provided throughout her
pregnancy and postpartum. The patient called her amazing, a great listener,
very comforting, and knowledgeable, but lighthearted in interactions.
Alicia Belisle, APRN, OB-GYN, Bella Vista Building (BVB),
received a Google review from a recent patient expressing their gratitude to
her for helping them find the best birth control and for caring about their
concerns with a recommended procedure. “I couldn’t have seen anyone better!”
Holly Bartley, APRN, Dermatology at Sun City Center,
received a MyChart compliment praising her for always being professional. “I
trust her when she does my body checks and know her assessment is accurate.”
Dr. James Butler, Podiatric Surgery, Main, received a Google
review from a frequent and long-standing patient. They wrote that he and his
care team are always welcoming and efficient, the wait to see them is minimal,
they listen to their concerns and answer all questions. They also noted that
Dr. Butler keeps his sense of humor intact even when busy.
Clinical Informatics received a MyChart message of gratitude
for Jacquelyn Callaway, LPN, Internal Medicine, Main, following a recent
patient interaction. The patient is most appreciative of Jacquelyn’s
professional and kind intervention with an outside referral that led to an
expeditious processing of their request.
Jessica Cuzzone, APRN, Otolaryngology & Facial Plastic
Surgery, BVB & Highlands, received a MyChart message noting that she is
compassionate, informative, and thorough.
Marketing received a Google review for Dr. Yasmin Divine,
Urgent Care South, from an appreciative patient. “She took the time to listen
carefully, knew exactly what to focus on, and remained efficient while being
incredibly compassionate,” the patient wrote.
Clinical Services received a thank you card for Dr.
Elisabeth Dupont, Breast Surgery, Women’s Center Suite B, from a recent
patient. The patient was appreciative of the care they received throughout a
year of diagnosis and treatment, and they regarded the care team as a special
group.
Dr. Sharon Fairbee, Dermatology, BVB, received a MyChart
message recalling how she makes the patient feel comfortable during visits, and
is willing to explain any questions they may have during their discussions.
They noted that while the office may seem busy, the care team tends to
everyone.
Dr. J. Scott Ferguson, Plastic Surgery, Main, received a
Google review praising him for being a very knowledgeable and skilled doctor
with a kind and informative personality. The patient appreciated that the
results of their procedure look natural and that Dr. Ferguson did not push
unnecessary procedures.
Dr. Varsha Ghayal, Pediatrics, Highlands, received a Google
review from a patient’s family. They wrote that she is always helpful and
assertive in providing care for their children, but when there was a health
scare, she made sure they were seen on the same day by an outside specialist.
They appreciated the swift efficiency with how that was handled and the
attentive follow-up care they received afterwards from her office.
Clinical Services received a message of gratitude for
Massiel Gilpin, RD, CDCES, Diabetes Education and Medical Nutrition Therapy,
Main, following a recent patient visit. They wrote to express their enjoyment
of the visit, and how they appreciated the time Massiel spent with them.
Dr. Jarett Gregory, Urgent Care South, received a MyChart
compliment noting that he is professional, personable, and always finds a
diagnosis for their problems. “We always call to see who is working and if he
is, here we come!”
Jessica Jeffries, PA, Dermatology, Highlands, received a
MyChart message following a recent patient interaction. They noted that while
addressing their areas of concern, Jessica remained professional and
compassionate, always encouraging and offering compliments during their visits.
Clinical Services received a MyChart message of appreciation
for Dr. Rachel Lefebvre, Hand Surgery, Main, following a recent consultation.
The patient recalled how Dr. Lefebvre listened to their concerns, ran a few
tests and ordered imaging, and was ultimately able to help them find a cause
for their problem that had gone undiagnosed for years. “Thank you for being
such a caring and truly outstanding doctor!”
The Patient Advocate received words of praise for Alysse
Owen, Patient Access, Highlands, following a recent patient interaction. The
patient reported that Alysse went above and beyond helping them get things done
during their visit. “She is a wonderful young lady.”
Dr. Neal Kavesh, Cardiology, Main, received a Google review
following a recent patient interaction. They praised him for his bedside manner
when visiting them in the hospital, noting he listened to everything they asked
him and answered all of their questions. “Dr. Kavesh is an excellent
Interventional Cardiologist!” The patient further recalled how they felt very
safe with Dr. Kavesh performing their procedure as they knew they were in the
best hands possible.
The Patient Advocate received words of praise for Amber
Krolak, RMA, Family Medicine, Highlands, following a recent patient interaction
to express their gratitude for Amber’s efforts to always go above and beyond
when providing patient care. The patient recalled her recent efforts to ensure
the completion of paperwork for the fulfillment of needed medical equipment.
Dr. Shalini Mulaparthi, Oncology-Hematology, Cancer &
Research Center, received a Google review noting that she is extremely
thorough, very attentive, and willing to explain every test result when needed.
Dr. Sharareh Mazaheri, Family Medicine, Main, received a
MyChart compliment from a recent patient. The patient praised Dr. Mazaheri for
being a wonderful physician, noting her qualities of being compassionate,
thorough, and knowledgeable.
Dr. Spencer Motley, Rheumatology, Main, received a MyChart
message thanking him for spending time with them during their visit, and
displaying a strong sense of compassion and empathy. “He gave me hope and we
are going to fight this diagnosis together!”
Dr. Genesis Nieves, Urology, Main, received a Google review
from a recent patient and their family. They marveled at her excellent bedside
manner, and how she took the time to answer all of their questions with
patience and clarity. It was noted that she never rushed a discussion, and
always treated them with kindness and respect. Dr. Nieves’ compassion,
professionalism, and genuine care made their difficult situation much easier
for the patient and family. “We are so grateful for the attention she provided
and would highly recommend Dr. Nieves to anyone seeking a Urologist who goes
above and beyond.”
Marketing received a Google review for Rhonda Smith,
Laboratory, Highlands, following a recent patient interaction recalling her
pleasant smile and good-natured spirit. But it was Rhonda’s effort to connect
this patient with the care they needed that made them truly feel cared for. The
patient marveled at her gentle touch during their blood draw, absent of any
lingering pain that normally follows after.
Dr. Pranay Patel, Otolaryngology & Facial Plastic
Surgery, BVB & Highlands, received a Google review from a patient following
a recent procedure. The patient noted that Dr. Patel and his care team were
very communicative before and after their procedure. They recalled that his
skill is amazing.
Dr. Om Prakash, Urgent Care Main, received a MyChart message
of appreciation regarding him as very helpful, and willing to explain anything
that was not clear to them.
Dr. Dona Stone, Internal Medicine, South, received a MyChart
compliment praising her for answering any questions, and providing the feedback
they needed to get better. “I am very happy with Dr. Stone as my primary
physician.”
Dr. Jinoos Taef, Internal Medicine, Main, received a Google
review from a patient who was awed by the care they received from her. They
called her precise, patient and caring. In a separate MyChart compliment,
another patient complimented Dr. Taef for the genuine interest she took in
their health.
Keeva Thurmond, PA, Family Medicine, Highlands, received a
MyChart message of praise following a recent patient interaction. They regarded
her as informative, professional, and personal, qualities that the patient sees
as rare to find amongst other healthcare professionals. “I’m staying with
Watson Clinic because of her.”
Marketing received a Google review for Michelle Troyer,
APRN, Dermatology at Sun City Center, following a patient’s recent procedure.
They found Michelle to be detailed in the services she offers, and that she delivers
better than expected results by the end of the procedure. “She is amazing and
she cares so much!”
Brittany Vogt, PA, Dermatology, BVB, received a MyChart
compliment following a new patient visit. They marveled at the care she
provided and regarded her as respectful and knowledgeable.
Marketing received a message of appreciation for Roxanne
Watson, RN, Nurse Clinic Main, following a recent patient interaction. They
were greatly appreciative of Roxanne’s efforts to ensure their prescription was
processed correctly and that all appointments were scheduled for the year.
Dr. Brett Widick, Family Medicine, Highlands, received a
MyChart message of appreciation following a recent patient interaction. They
thanked him for being professional and always listening to their questions and
concerns.
Lori Zielinski, LPN, Psychiatry, Main, received a MyChart
message praising her for always treating them with kindness. “I just really
appreciate her!”
Clinical Services received a MyChart message of appreciation
for Dr. Peter Kazmier, Orthopaedic Trauma Surgery, Main, alongside team members
Tori Locke, CST and Danika Ramirez, CST, ROT. The patient expressed their
thanks for the team’s efforts to listen to their concerns, as well as their
time and attention. “This has been a really hard time for me, but you have been
amazing through it all!”
A patient’s wife submitted a thank you card to Dr. Pranay
Patel, ENT/Facial Plastic Surgery, BVB & Highlands, for his efforts to cure
her husband of his breathing issues.
A patient sent a note of appreciation for Dr. Maha Jalab,
Internal Medicine, South, and her care team. The patient has seen Dr. Jalab for
the past twenty years, and praises the “kindest, most caring and professional
help” they always receive from her through the saddest and scariest times in
their life.
Nancy Ulm RD, CDCES, Dietary Counseling and Medical
Nutrition Therapy, Main & Bartow Building A, received praise from a
satisfied patient via email. "When it comes to nutrition, I am completely
clueless," the patient wrote. "I would just like to say how much I
appreciate her and am thankful for her opening my eyes and helping me on this
journey."