Dr. W. Jason Cornett, Pediatrics, North Pediatrics, sent a
message of appreciation to Dr. Richard A. Dudrak, Urgent Care Main, thanking
him for the quality of documentation he sent along with a patient referral. “Always paints a picture that is easy to follow,” Dr.
Cornett praised. “Making my job so much easier in
follow up. I know this is not always easy in Urgent Care as you guys are very
busy. Kudos to you!”
Dr. Elisabeth L. Dupont, Breast Surgery, Women’s Center, received a thank you card
for “being the best.”
Dr. Tarek G. Garas, OB-GYN, Bartow Building B and Bella Vista
Building (BVB), received a thank you note from a patient for his kindness in
changing his schedule to perform her surgery on one of his non-surgery days.
Another patient also sent a thank you card to Dr. Garas for making her feel
reborn after years of desperation.
A patient sent in a lengthy thank you letter to William Beatty,
DNP, APRN, Orthopaedic Surgery/Sports Medicine, Highlands, for going above and
beyond helping her rectify a situation that was out of her control. On top of
that, the care and treatment helped her physically and mentally.
Dr. Zully A. Calvo, Podiatric Surgery, South, received a message
from a patient for their kindness and the amount of time spent with her looking
up her medications and explaining ways to put her mind at ease regarding her
infusions.
A patient sent a message to Dr. Patricia A. Schmaedeke, Urgent
Care South, thanking her for really listening to her, and showing concern for
her issue. She is a teacher and knew she would not be able to be there for her
students while in so much pain. “Thank you for a positive
experience.”
Brenda Holley, PSS for CT/MRI, Main, received a card thanking her
very much for her care and excellent service. Without her help, her MRI would
not have happened.
A patient called to express his thankfulness to Breanna Hiestand,
RN Float, Main, who stayed with him after he fell while waiting on his Uber.
Dr. John G. Canto, Cardiology, Main, had a patient call to say he
is the best cardiologist he has ever had and one of the best doctors across the
board.
Dr. Phuc Vo, Orthopedic Surgery, Main, had a patient write in
saying how extremely pleased they were with the scar left behind after hip
scraping for an infection and that it was so much cleaner and better looking
than they expected. They would highly recommend him to anyone needing surgery.
While a patient and her husband were at an appointment with Dr.
Galina Shistik, Dermatology, BVB, the doctor was very adamant about her taking
her husband to the hospital because his legs did not look good. While at the
ER, her husband was diagnosed with congestive heart failure and had stents
placed. She said Dr. Shistik saved her husband’s life and expressed her sincerest
gratitude.
A patient responded to a questionnaire regarding the diabetes
education they received, stating she learned more in two days from Helen He,
Rita Langdale, and Massiel Gilpin, Diabetes Educators, Main, than she did in a
year at the Lakeland Regional Health pre-diabetes program.
Dr. Aned Orbezo, and Paul Stock, Paramedic, Urgent Care Main, had
a patient compliment them both saying she wished Dr. Orbezo could be her
primary care physician because she is absolutely fantastic, and Paul also did
an excellent job. The care she received was fabulous.
A patient wrote a message in their MyChart patient portal
thanking Dr. Richard A. Dudrak, Urgent Care Main, for listening to their
concerns and symptoms. The follow up care was also great, offering different
options and thinking outside the box.
Dr. Douglas Shenkman, Orthopaedic Surgery, Main, received a
Google review stating he was an amazing doctor for accurately finding the
problem and giving effective treatment options.
Dermatology at Sun City Center received a Google review stating
the doctor and nurse practitioners are thorough and top notch. The patient
stated they never feel rushed and appreciate the very personal care they
receive.
A patient wrote a Google review for Urgent Care Main stating
they are fast, friendly and got them the help they needed.
Dr. Cynthia Hutto, Pediatrics, South, received a Google review
from a mom that was very thankful for finding her as a pediatrician. The care
her kids receive is thorough and compassionate while addressing all of her
concerns thoroughly.
Dr. Richard Moore and Danielle Monahan, Dermatology at
Zephyrhills, received a Google review from a 10+ year patient who has never had
a complaint, stating they are by far the best office and staff.
Melissa Welch, APRN, Internal Medicine, Highlands, received a
patient compliment through MyChart following a recent visit. The patient
recalled her “caring attitude” and assistance
with helping to resolve a multi-day long headache that the patient is now
receiving relief from. She is appreciative of the care and looks forward to the
next appointment!
A patient wanted to reach out and express how grateful they were
for Dr. Travis Carter, Radiology, Women’s Center, and Lorri Bolin, Colleen Carney and Jenny
Gregg, Mammography. After a scheduling error, they were still able to see this
patient for their procedure. The patient recalled that the staff remained nice
and “very lovely” during the whole visit.
Following a recent visit with Julie Sexton, APRN, Internal
Medicine, Main, and Jaquela Nance, MA Float, a patient called to pass on her
high remarks for the pair. “They were both outstanding!”
A patient called in to acknowledge Dr. Steven Tyree, Sheree Myers
and Kendall Mahoney, XpressCare Highlands, following a recent visit. They were
so appreciative of the care they always receive from this location.