Dr. Jason Saylor, Family Medicine, Main & Highlands, received a thank you letter from Florida Southern College expressing their gratitude for precepting with the MSN nursing program.
A patient complimented Mary Costine, ENT Call Center Reception, for her professionalism and kindness.
Dr. Giovaninna De La
Cruz, XpressCare Highlands, received a thank you card from a patient expressing her appreciation for the kind and expert care she received.
Dr. Travis A. Carter, Radiology, Women’s Center, received a letter from a patient who was extremely grateful and comforted by him taking the time to explain what was going to happen and when. He allowed her time to process the information without rushing her through to the next step.
Chiropractor Jalen Banks, DC, Center for Specialized
Rehabilitation, received multiple reviews from patients recommending him for
his expertise and professionalism.
Another patient called to compliment Dr. Travis A. Carter, Radiology, Women’s Center and staff. “They are a great team!”
A patient wanted to thank Bonny Acevedo, MA, Women’s Center, for recommending a dermatology visit to check a spot on her skin
A patient wrote a message thanking Emily Beriswill, APRN, Internal Medicine, Main, for a wonderful visit and for making her feel at ease.
A patient wanted to give kudos to Bridgette Montford, Medical Records Reception, Main, for helping them resolve an issue.
Dr. Steven Tyree wanted to recognize Amy Cuervo, RN, XpressCare Highlands, for using her own clinical judgement in ordering a diagnostic test that helped expedite a patient’s care. The patient was sent to the hospital and is going to be okay.
Dr. Pranay C. Patel,
Otolaryngology/Facial Plastic Surgery, Bella Vista Building (BVB) & Highlands, received a review for answering all the patient’s questions thoroughly and with patience. “This is a great office and I highly recommend them!”
Dr. Elisabeth L. Dupont, Medical Director of Breast Health Services, Women’s Center, received a thank you note from a surprised and very grateful patient for visiting her in the hospital even though Dr. Dupont was not involved in the patient’s procedure. “Thank you for the kindness and compassion,”
the note read. Dr. Dupont received a note from another patient thanking her for finding and treating their concern successfully. A patient sent Amanda
Estupinan, APRN, Otolaryngology/ Facial Plastic Surgery, BVB, a note thanking her for everything she has done for them.
Dalton Bagley, Wayfinder/Team Lead, Main, had a patient call to praise him for going above and beyond in his patience and guidance.
Sally Ruppert, LPN Care Coordinator, Kentucky, received a voicemail from a patient who was very thankful for all her work helping her get medical equipment so quickly.
Jalen Banks, DC, CCSP, Chiropractic Medicine, Center for Specialized Rehabilitation, received approximately 10+ Google reviews from patients raving about his skills, professionalism and patience. They all gave him 5-star ratings!
Urgent Care Main and Dermatology at Zephyrhills, both received 5-Star Google reviews.
Dr. J. Scott Ferguson and staff, Plastic & Reconstructive Surgery, Main, received a review stating that they are compassionate professionals. The care and treatment they provided exceeded all the patient’s expectations.
A patient wrote a review regarding Dr. Yuliya Faynberg and staff, Optometry, Main, saying how grateful she was that she and her husband moved to Florida and found them because they worked tirelessly to solve their vision problems.
“We are so happy to have such a brilliant and nice eye specialist."
A patient wrote a review stating their experience with Dr. Bhumika N. Patel, Internal Medicine, Plant City, has been outstanding. She is pleasant, punctual, empathetic,super smart and is highly recommended.