Following a recent operation, a patient sent in a thank you card
for Ashley McDonald, MA, Dermatology, South, to thank her for her compassionate
care.
The Watson Clinic Center for Rehabilitative Medicine (CRM)
received a Google review, calling the experience great and the staff excellent.
Following a recent visit to the Radiology department, a patient
would like to praise Kassie Smith, RDMS, AB, RVT, VT, Ultrasound, Main, for
being outstanding during the visit. Kassie was “right
on time, very polite, and efficient.”
A patient submitted a MyChart message for Dr. Jason Saylor,
Family Medicine, Main & Highlands, for always being professional and
competent.
Dr. William Roth, Dermatology, Bella Vista Building (BVB) &
Highlands, received patient praise in MyChart for finding time in a busy
schedule to consult with a patient over a new concern. “I
would really like to thank you for being so kind to take the time, even when
you were so busy.”
A patient shared their gratitude for Dr. Weyman Price, Allergy,
South, and care team, in a MyChart message following a recent visit. They
thanked them all for being so professional and compassionate during a scary
moment of their life, and are happy with their treatment, feeling fine the next
day.
After a summer of treatment, a patient wrote to the CRM in
appreciation for everyone she encountered. She made note of Julienne Melanio,
PT, Daphne Bleam, LPTA, Casey Hosegood, LPTA, and Debbie Allen, Patient Access,
for helping her along her path to recovery. This patient looks forward to any
future where she may return to their quality care.
Another patient wrote a letter to Dr. Weyman Price, Allergy,
South, following recent skin tests performed over the years. Dr. Price offered
insightful guidance following the results of the tests and the patient has made
changes to their life so that they are now enjoying their days more than ever
before.
The Patient Advocate extended their appreciation to Jennifer
Fletcher, MSO/Managed Care, for her efforts in helping to resolve a patient’s problem. “Jennifer
is on top of everything,” and her initiative is greatly valued.
A patient sent in a thank you card for Patricia Harre, Patient
Access, Highlands, for being such a nice, caring, and cheerful face at the
check-in desk while also being efficient in her job.
The care team at Urgent Care South received thank you cupcakes
from a patient as a way to say “thank you to all of you amazing
people.”
Megan Butz, Infectious Diseases, Main, received a patient
compliment with a greeting card, thanking her for everything she did for the
patient during a recent encounter.
A patient sent in a thank you card for Dr. Elisabeth Dupont,
Breast Surgery, Joy Willis, RN, Jerri Huntt and care team members in Women’s
Center Suite B. They recalled how their care was outstanding, questions were
answered promptly and she was treated with such levels of empathy. “It is a very difficult diagnosis… and you need that amazing
doctor and staff to be by your side - and I got that from Dr. Dupont and her
care team!”
Dr. Elisabeth Dupont, Breast Surgery, Women’s Center Suite B, received another
card in the mail, thanking her for her support following an event. Along with
the event organizers, they were able to raise awareness and help those in need.
A patient called the Patient Advocate to praise Renee Irving,
Laboratory, Main, for helping with a difficult blood draw.
The same patient offered recognition for the Wayfinder team for
ensuring she had a good experience during her visit. “They
all need gold stars for their great service.”
Angela Kelly, Value Based Services, received a thank you card for
helping a patient. She stepped in and was able to help the patient get their
orders filled and resolve frustration for the patient.
A patient called in to recognize Sun Min, RDMS, AB, RVT, VT,
Mammography, Women's Center, following a visit as the patient started very
nervous, but Sun made her feel very comfortable.
A thank you note was received for Brenda Massey, Pediatrics,
Highlands, after she took the time to help a patient fill out paperwork. “Thank you! It meant more than you’ll ever know!”
Cheryl Bridges, Laboratory, South, received flowers from a
patient who thanked her for everything she has ever done for her.
In a Google review, Dr. Richard Moore, Dermatology at
Zephyrhills, and care team were regarded as respectful and kind. “He
is very knowledgeable and takes time to explain.”
Following a visit with Michelle Troyer, APRN, Dermatology at Sun
City Center, a patient left a Google review to praise her service. The patient
recalled her attention to detail, professionalism, and genuine care for
patients, as well as noting she always listens to her concerns, making her feel
comfortable and confident. “The two-hour drive is absolutely
worth it every time – I wouldn’t go anywhere else!”
A patient thanked Dr. Jalen Banks, Chiropractor, CRM/CSR, in a
Google review, saying this is the most relief they have felt in years.
The Watson Clinic Cancer & Research Center received a Google
review for their great patient service and empathy from the staff. The
treatment nurses were regarded as “so compassionate and amazing.”
A patient called Dr. J. Scott Ferguson, Plastic Surgery, Main, “literally an angel” following care they had received in
December and in the appointments that followed, noting how he stands behind his
work and is patient and kind during each encounter.
A patient called in to praise Jose Bosque, Urology, Main, after a
recent visit. They remarked how he was great and “we
adored him!”
A Google review was left for Dr. Richard Moore, Dermatology at
Zephyrhills, following the care he provided for a pediatric patient. He was
able to help the child and the treatment caused no pain at all.
A Google review was left for Dr. J. Scott Ferguson, Plastic
Surgery, Main, Jaclyn Dean, Plastic Surgery, and Alex Huckery, Plastic Surgery,
calling them “some of the best people at Watson
Clinic.” They were regarded as kind, informative, and they answered all of the
patient’s questions.
The Watson Clinic Surgery Center received a Google review
following a patient’s procedure. They recalled how everyone was so nice and
explained everything to them. “It was a great experience.”
Dawn Durrell, PA, ENT/Facial Plastic Surgery, BVB, received a
Google review from a patient, in which they remarked how kind, caring and
thorough she was with the treatment.
Dr. Shawn Amin, Pain Management, Main, received a Google review
after a recent visit. The patient praised him and the care team for discussing
the issues with the patient and being very thorough in explaining the treatment
plans.
A Google review was left for Dr. Chad Lamoreaux, Orthopaedics at
Winter Haven, calling him patient, knowledgeable, and understanding. Following
an operation on a family member, they feel forever grateful for his care.
Watson Clinic South received a Google review for the staff being
kind and helpful, with acknowledgement of Summer Rogers, Patient Access. Dr.
Weyman Price, Allergy, and care team also received praise, with the patient
recommending anyone to go to this office for their allergy testing. The patient
calls the location as “game changing” for all services
provided.