What Everyone Is Saying
Recently received Patient Testimonials.
Dr. Musa Awan and staff, Ophthalmology, received a thank you card from a patient. “You have a way of doing things that’s all your own. Thank you for all your help!”
A patient called to thank Terri Toops, Clinical Administration, for assisting her when she had thought she had exhausted all avenues.
A patient wrote to say she received the best care when she visited Urgent Care at Main. “Everyone was extremely friendly, helpful and professional.”
Dr. Elisabeth Dupont, Breast Surgery, Women’s Center, received a compliment from a patient. “I am forever grateful for her expertise. Once the cancer was revealed, her knowledge, skill and positive focus strengthened me!”
Dr. Guillermo Vasquez, Internal Medicine, South, received a card from a patient. “We just can’t say enough. Thank you so much for our excellent care!”
Stephanie Arnett and Betsy Anderson, Physical Therapy & Sports Medicine, Highlands, received a card from a patient. “I’m so blessed to have had you for my therapy. I couldn’t have done it without you!”
A patient called with a very high praise for Dr. David Remmer, Priority Care, Highlands. She added that she was so impressed she wanted him for her primary care provider. “He was understanding, thorough and had all the attributes of an excellent doctor.”
A patient sent a card giving praises to the reception staff, CRC, as well as the back office for Radia-tion. “Thanks to everyone. I truly appreciate all the kindness during my treatments.”
Patricia Bayshore, APRN and staff, Family Practice, Bartow, received a note from a patient. “She is very thorough, has a good bedside manner and listens to your medical needs.”
Brenda Massey and Crystal Bell, Reception, received a note from a patient thanking them for all that they do!
Dr. Elisabeth Dupont, Breast Surgery, Women’s Center, received a note from a grateful patient. “Thank you for taking such good care of me. You are the best and Lakeland is so lucky to have you!”
A patient wrote to say thank you to Dr. Galina Vugman, Oncology, CRC, for monitoring her recov-ery, after her cancer diagnosis. “I couldn’t have done it without you.”
Suzy Marteney, Executive Physicals, received praises for her dedication. “She is exceptional at what she does and I’ve never seen anyone better.”
Mike Bonner and Sarah Grimm, Physical Therapy, CRM, received a compliment from a patient. “Mike and Sarah were my therapists and they were excellent. They each have bubbly personalities and realize patients are sore after therapy. Thanks to Mike and all of his staff for their help during this time.”
Danielle Around, CRNA, Anesthesia, was recognized for going above and beyond. “Thanks so much for your assistance, it was greatly appreciated. Thanks again for all you do above and beyond.”
Roger Hause would like to extend a big thank you to Jack Ryals and staff, Physical Therapy & Sports Medicine, Highlands, for the excellent care he received during his physical therapy. “They made my rehab a positive experience and were very helpful."
Dr. Steven Achinger, Nephrology, received a note from a patient. “Just wanted to thank you and your staff for all the wonderful service provided for the past few years. I feel that my health has improved, due to your care.”
A patient called to compliment Tracy Burns, PFS, for her compassion, when she called in to pay on her account.
A patient wrote in to say how much she appreciates each specialty she has visited at Watson Clinic. “Every appointment has occurred before my set time! Keep up the good work!”
Patricia Bayshore, APRN and Emilee Ballentine, Family Practice, Bartow, received a thank you note from a patient. “I just wanted to say thank you to you and your staff for the excellent care I received and I know I will be feeling better in no time!”
Dr. Ann Licht and Sherri Mowell-Daniel, LPN, Orthopaedics, received a compliment from a patient. “You’re a wonderful surgeon and the most down to earth doctor I have ever met. Sherri is a very nice person and took good care of me as well.”
A patient called to say what a pleasure it was working with Janine DePianta, Nurse Clinic. “She was very professional, efficient, social and made the time fly. Thank you!”:
Dr. Michael Achinger, Nephrology, received a card from a patient. “Thank you for sending your brother to take care of my loved one. I knew he only had a little life left, but he fought like a trooper.”
Dr. Rajendra Sawh, Urgent Care at Main, received a positive message from a patient. “I saw you for a laceration on my arm. Your stitching is hardly visible – what a great job! Thank you for the care and concern given me through the years and currently!”
Dr. Richard Dudrak, Urgent Care at Main, received a positive message from a patient. “I just wanted to say thank you for your wonderful care. I was in so much pain and you did not keep me waiting and treated me with compassion.”
Dr. Jarett Gregory, Urgent Care at Main, received a compliment from a patient. “I just wanted to express my appreciation and thanks for dealing with my insurance company on my behalf, so I could move forward with my MRI sooner rather than later.”
Gloria Willey, Diabetes Education, received a compliment from a patient. “You have motivated me to get better results and I am thrilled to have your help!”
Victoria Harrison, PA, Radiology and Stephanie Wiltshire, Ultrasound, received a compliment from a patient. “Thank you for your professionalism and outstanding care!”
Dr. Louis Saco, Gastroenterology, received positive comments from patients. “Dr. Saco is the Best!” “I have had this surgeon since 1989 and strongly recommend him.” “I absolutely adore Dr. Saco.”
Melissa Welch and Erika Lykes, Nurse Clinic, Highlands, received praises from a patient. “I just want to say thank you for the wonderful care I received and I am so thrilled to be able to receive my infusions at this location.”
A patient called to give praises to Stephanie Ross, Family Practice, Highlands. “She has gone far over and above getting me the help I have needed. Thank you so much!”
Kudos to Lynne Dalhover, PFS, for providing excellent internal customer service. “Lynne was very helpful and went above and beyond to help me with an insurance that I was not familiar with.”
A patient called noting that she and her husband had got their appointments so mixed up, that when she called Pam Coker, Reception, she was absolutely wonderful. “She was kind, gracious and cleared up the confusion and took care of everything so that there would be no questions regarding our appointments.”