Watson Clinic COVID-19 Hotline: 863-680-7977
Polk County COVID-19 Hotline: 863-519-7911
Monday - Sunday 8 am - 5 pm
State of Florida COVID-19 Hotline: 866-779-6121
Coronavirus is a new infection that can cause mild to severe respiratory illness. Currently there is no vaccine to prevent Coronavirus Disease 2019 (COVID-19).
The Signs and Symptoms of Coronavirus are:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- Sore throat
- New loss of taste or smell
- Congestion or runny nose
- Nausea or vomiting
Symptoms can appear two to 14 days after exposure. Call your doctor if you have developed these symptoms or have been in contact with someone known to have COVID-19.
If you are scheduled for a regular well visit with your doctor, we encourage you to keep your appointment. All clinic locations are open for in-person patient appointments. If you are not feeling well, we now offer a Telemedicine service
. This is a new system that allows you to visit with your doctor from the comfort of your own home.
For the health and safety of our patients and staff, we have placed screening desks at the entrance to each of our locations. If you are asymptomatic for the coronavirus, you will be given a mask. If you are symptomatic, you may be sent to one of the following locations for testing:
We are taking all the necessary precautions on behalf of patients, caregivers and our staff. For the protection of all patients, each of our locations features a sick room and a well room while you wait for your doctor.
Testing is available exclusively to those who qualify and we are prioritizing high-risk patients for testing per CDC recommendations. You may be a candidate for testing if you meet one of the following criteria:
- Fever or cough/Shortness of breath and have had contact with COVID-19 patient.
- Fever or cough/Shortness of breath and have a history of travel to or from an affected geographic area with widespread community transmission.
- Fever or cough/shortness of breath and have been part of a community gathering with confirmed COVID-19 positive patient.
- Recently traveled on a cruise ship which housed COVID-19 cases.
- Fever or cough/shortness of breath and are 65 years of age and older with significant chronic medical conditions and/or an immunocompromised state.
*Please note that the increase in testing has led to processing delays with our contracted labs. This may delay the results of your test.
If you believe you are experiencing symptoms of COVID-19, we encourage you to call your doctor to discuss possible testing and care. In the absence of severe symptoms, you may be encouraged to self-isolate. If you experience chest pain, shortness of breath, or other potentially life-threatening issues, you should go to the nearest emergency room or call 911.
Coronavirus is spread person-to-person by:
- Coughing/sneezing or other close contact with a Coronavirus infected person. Close contact means being within six feet of the infected person for a prolonged period of time.
- Through respiratory spray produced when an infected person sneezes or coughs. This spray can land in the mouths or noses of people nearby, as well as being inhaled into the lungs.
Although not common, COVID-19 may also be spread by touching items or surfaces that has had contact with an infected person and then touching your mouth, eyes or nose.
To prevent illness, the CDC recommends individuals and families follow everyday preventive measures:
- Voluntary Home Isolation: Stay home when you are sick and avoid contact with individuals who are sick. Put distance between yourself and other people as much as possible when out in public.
- Respiratory Etiquette: Cover coughs and sneezes with a tissue, then throw it in the trash can.
- Hand Hygiene: Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with 60%-95% alcohol.
- Environmental Health Action: Clean and disinfect frequently touched surfaces and objects daily.
There is an incubation period of two - 14 days.
For more information on Watson Clinic’s approach to COVID-19 testing and treatment, call our hotline at 863-680-7977
For more information:
The Department of Health has a dedicated COVID-19 webpage for all of the most recent updates on the virus. Click here for that webpage
. This is the most up-to-date resource for information and guidance regarding COVID-19 in Florida.
For any other questions related to COVID-19 in Polk County, residents can contact the Department of Health in Polk County by calling 863-519-7911
Monday through Sunday, 8 am to 5 pm.
The State of Florida has also established a dedicated COVID-19 Call Center. More information can be found by calling 1-866-779-6121
Sources: Centers for Disease Control and Prevention, Florida Department of Health