Clinic News

Watson Clinic Notice of Data Security Incident

4/26/2024

Watson Clinic is providing notice of a data security incident that may have involved some of our patients’ information:

NOTICE OF INCIDENT
Watson Clinic recently experienced a cybersecurity incident where cybercriminals targeted portions of our network. We promptly began working with third-party experts to help us investigate and respond to the incident. During that investigation, we became aware that the unauthorized third party accessed records with personal information.

Although we are still investigating the scope of that access, we are providing this notice to share best practices to help protect personal information and because we value transparency. We will notify individuals if we determine that their personal or medical information was in the files the third party accessed. In the meantime, we encourage individuals to (1) remain vigilant for unauthorized financial activity by reviewing your account statements and free credit reports, (2) consider placing a fraud alert of security freeze on your credit file (which you can do for free), and (3) report any suspicious activity to law enforcement.

Please know that we are working to complete our investigation as quickly and thoroughly as we can. In addition to the above details, we are providing below additional information that we believe could be helpful. We understand you may have questions. Please reach out to us with your questions at inquiries@WatsonClinic.com. Thank you for your understanding and patience.

ADDITIONAL INFORMATION
You can obtain a free copy of your credit report by visiting www.annualcreditreport.com or calling 877-322-8228. If the report is incorrect, you should contact the appropriate consumer reporting agency—Equifax, Experian, or TransUnion. Those agencies can also help you put a security freeze on your account. Additionally, you can contact the below resources to (1) get more information on fraud alerts or security freezes and (2) learn more about protecting yourself from fraud or identity theft:

Federal Trade Commission
600 Pennsylvania Ave. NW
Washington, DC 20580
202-326-2222
www.ftc.gov

Equifax
P.O. Box 740241
Atlanta, GA 30374
800-685-1111
www.equifax.com

Experian
P.O. Box 9701
Allen, TX 75013
888-397-3742
www.experian.com

TransUnion
P.O. Box 2000
Chester, PA 19016
888-909-8872
www.transunion.com

Your Attorney General may also have resources on those issues. You can find their contact information by visiting: www.usa.gov/state-attorney-general.



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