Friday, July 04, 2008
Although Watson Clinic is one of the largest medical facilities in the state of Florida, we strive for the team concept of "The Individual Patient Comes First."
Our Patient Financial Services Department has well trained staff in all aspects of patient accounts from the initial visit to adjudication of the last insurance claim.
We are a Medicare Assigned Facility. This means that we accept what Medicare allows for payment, and submit 90% of the claims electronically. We also file supplemental insurance for our Medicare patients.
70% of the claims are filed electronically for patients with commercial insurance. Electronic claims filing has reduced processing time from 40 days to 20 days.
Patient Financial Services is kept informed of changes that are taking place in our dynamic medical industry; for example, changes in coverage for reimbursement policies. This is achieved through in-service programs as well as seminars and continuing education programs.
This information is passed on to our patients through various educational programs sponsored by the clinic as well as literature which is available at all our offices and through mailings.
The Patient Financial Services Business Office is open Monday through Friday from 8:00 a.m. to 4:30 p.m. For telephone assistance with billing inquiries, claims follow up, procedural coding issues and payment arrangements, call 863-680-7206 between the hours of 9:00 am to 4:30 pm Monday through Friday.
Business Office Hours: 8:00 am - 4:30 pm
Monday - Friday
Telephone Assistance: 9:00 am - 4:30 pm
Monday - Friday