Tuesday, February 07, 2012

Prescription Refills

If you need a prescription refill, you can either fill out our NON Urgent Prescription Refill Request or contact your physician’s office.

Keep in mind the following:

  • Not ALL prescriptions can be refilled by online or phone request; most pain medications require a prescription printed and signed by a doctor and cannot be called in.
  • Most medications will NOT be refilled if you have not seen the physician within the past 12 months; some medications may require more frequent physician visits.
  • In order to be sure your prescription does not “run out,” please allow at least two business days to get your prescription renewed.
  • Your preferred pharmacy is kept in our medical records system. Please keep your physician's office records updated with your pharmacy of choice.
  • Online prescription refills are to be used for non urgent refills only. If you need immediate or more time sensitive assistance, please contact their physician’s office directly.
  • We recommend that you call your pharmacy prior to picking up your prescription.
  • If we mail the prescription to the patient, they should allow five business days for processing.