A spouse wrote to thank Dr. Lionel Bonini, Allergy, for taking such good care of her husband and for taking the extra time to explain the medication to them.
Watson Clinic received a thank you from one of our medical student interns who will be participating in a Project World Health trip to the Dominican Republic this Spring. Many sample medications and supplies were donated.
Watson Clinic’s first liver biopsy patient wrote to express that the entire Heart and Vascular staff and Dr. John Bradshaw were more than kind and helpful during the procedure.
A patient’s wife wrote to Dr. Andrew Sherman, CV Surgery, to thank him for the wonderful job he did on the surgery he performed on her husband.
A patient wrote to express his appreciation of Brook Hughes, PA, Dermatology, for her professionalism, sincerity, patience, and genuine concern shown to him as a patient. He said, “These qualities are often lacking in the fast paced world of medicine today.”
A patient called to compliment Kelly Wheelis, Pain Management, for being so responsive and providing such wonderful customer service. He was pleased with her caring attitude.
Dr. James Mammel, Obstetrics-Gynecology, received a note from a patient and her husband to thank him for delivering their daughter and for being so helpful and attentive through her pregnancy.
A medical student who rotated in Dr. James Mammel’s office, Obstetrics-Gynecology, wrote to say how much she appreciated her experience and how much she admired Dr. Mammel’s way with his patients.
A patient wrote to say that he had a wonderful experience at our Center for Rehab. He specifically wished to recognize Jack Ryals, Dawn Beeson, Sarah Grimm, and Barbara Kendrick. He was impressed by their “untiring concern, exceptional professionalism, and the desire to go beyond their job description.”
A patient wrote to say that he and his wife have always appreciated the excellent care provided to them by Dr. William Roth, Dermatology. Being from Lake Wales, they no longer want to travel to Lakeland for their care, but wanted Dr. Roth to know that they would miss him and his staff.
A patient called to say what a great job Vishia Sule, PA and Claudia Burk, Orthopedics, did taking care of him following a severe fracture.
Dr. Donald Langley, Highlands, Obstetrics-Gynecology, received positive comments in a recent Lakeland Regional Medical Center patient satisfaction survey. “Dr. Langley had the utmost professionalism and compassion.” “Dr. Langley did an awesome job with helping get our baby circumcised for discharge.” “Dr. Langley, thank you for keeping me informed and for your patience. I am very grateful to you and your staff.”
A patient sent a card to Dr. Joseph Massaro and staff, Cardiology, to say thank you for all that you do.
Dr. Louis Saco, Gastroenterology, received cards from grateful patients thanking him for all his help.
The Clinic received a call from the State Attorney General’s Office for Victim Compensation praising Linda Presson, Orthopedics, for her prompt responses and help.
A patient sent a card to Dr. Patricia Schmaedeke, Urgent Care, thanking her for her thoughtfulness.
Dr. Thomas Moskal, General Surgery, received positive comments in a recent Lakeland Regional Medical Center patient satisfaction survey: “Dr. Moskal was great!”
A family wrote to say thank you to Dr. Fred Schreiber and his staff, Oncology, for the wonderful care they provided to their loved one.
Dr. Jack Thigpen, General Surgery, received positive comments in a recent Lakeland Regional Medical Center patient satisfaction survey: “Dr. Thigpen is an outstanding general surgeon. He kept me informed and closely monitored my condition.” “Dr. Thigpen had many tests done in order to correctly diagnose my condition. Very concerned and accurate doctor.” “Dr. Thigpen is a great surgeon.” “Dr. Thigpen is an excellent professional.”
Dr. Richard Cardosi, Gynecologic Oncology, received positive comments in a recent Lakeland Regional Medical Center patient satisfaction survey: “I would highly recommend Dr. Cardosi.”
A patient sent a card to Pamela Sparkman, PA, Dermatology, to thank her for taking such good care of her.
An employee wished to acknowledge Dr. Rossana Escobar-Klapprott and her staff, Family Practice, for being such wonderful, caring individuals.
An employee delivered a card and cake to Dr. David Bowers and his staff, Urology, for taking such good care of her when she had kidney stones.
Deb Frias, LPN, Internal Medicine, received several cards from patients thanking her for all that she does for them.
Dr. Weyman Price, Allergy, Watson Clinic South, received a note from a patient thanking him for allowing her to change her appointment when her father was ill. He passed away that day and she was able to be with him.
A couple recently complimented Dr. Louis Saco, Gastroenterology, when a Foundation representative was speaking to a group at the First United Methodist Church in Lakeland about the Women’s Health Summit.
Dr. Elizabeth Dupont and staff, Watson Clinic Women’s Center, received a card of thanks from a patient for their kindness and caring when she recently had surgery.
Dr. Dupont also received several congratulatory letters (including one from Seth McKeel), for receiving the Women of Distinction award recently.
A patient wrote to say how highly he regards Darrell Ford, Urology. He found Darrell to be calm, personable, concerned and positive. He took plenty of time to explain everything. He really went above and beyond.
Dr. Ronald Patrick, Sun City Center Dermatology, received a call and cards from patients who are very pleased with the care he has provided to them.
Peggy Rowe, Urgent Care, received flowers from a grateful patient’s daughter. Peggy helped her mother to get an appointment for a procedure that had been ordered by her primary care physician.
A patient came by to say what a wonderful job Lori Rice, Echo, did when he was here to receive care.
Patient Financial Services received a letter from a patient thanking Erin Hall for all her help with her account. They also got a letter from a family thanking Diane Bates for helping their father with his account for many years until he passed away.
Jennifer Makitra-Camarillo, Family Practice, received a letter from a patient thanking her for taking the time to explain his lab tests so completely.
Dr. Adora Pacania and her staff received a thank you card from a patient and his wife for taking such good care of them.
Dr. Jeremy Katzmann, Highlands Family Practice, received positive comments in a recent Lakeland Regional Medical Center patient satisfaction survey: “Dr. Katzmann was great!” “Dr. Katzmann was willing to comfort and explain everything in simple terms.”
A patient sent a thank you note to Dr. Jack Thigpen and his staff, General Surgery.
A patient wrote a note to Dr. Dannie Earl, Family Practice, to say how much she appreciates Dr. Earl’s approach to the doctor/ patient relationship. She is compassionate and reassuring and hopes to continuing going to her for a long time.
Dr. Sean Tirney, Urology, received a note from a patient’s husband who wished to thank him for the excellent and professional manner in which he handled his wife’s cancer.
A family sent an Edible Arrangement to Dr. Frederick Wehle and his staff, North Pediatrics, for taking such good care of them.
Comments from the month of April.